Marek Laskowski

From paper notebooks to order in data

Marek founded Mazury Streamline Experts in 2017. For years, he observed how guesthouse owners in Mrągowo and the surrounding area got lost in bookings written down on loose pieces of paper. No time to waste on Excel errors that result in two families at one reception at the same time. Marek focuses on simple tools. If a solution doesn't make life easier in 15 minutes, it means we don't need it.

Over the last 8 years, Marek has personally arranged processes for 47 clients from the Warmia and Masuria region. These are not theoretical considerations from textbooks. It simply works because Marek himself spent hundreds of hours in the backroom of local gastronomy and hotels. He knows perfectly well what happens when the system goes down in peak season or no one answers the phone for 3 hours.

Specifics instead of empty promises

Marek hates fluff. He comes to a meeting with a client with a concrete plan on how to regain your time for coffee. In one of the hotels on Lake Czos, he shortened the guest check-in time from 12 minutes to less than 4. Thanks to this, the service stopped running in a panic, and guests are simply calmer. Sometimes he's painfully honest: if your idea for a system is too expensive and won't pay for itself in a year, he'll tell you straight to your face.

• 8 years of experience in local tourism and IT.
• Launching an efficient CRM in a medium-sized facility usually takes him 3-4 weeks.
• He has already trained 126 reception employees in using modern tools.

Privately, Marek rarely parts with his tablet, but he tries to keep free Sundays for sailing. Sometimes you can meet him in the morning on the promenade with his dog. P.S. If you write to him on Thursday, you usually get a reply with a specific proposal within 3 hours.

Proven in Masuria

Marek knows the specifics of our region. He knows the season is short and you have to squeeze the maximum out of the business during that time, and in winter fight for the business client. He helps set up automatic notifications that themselves remind guests to pay the deposit 3 days before the deadline. This reduces the number of canceled bookings by 23% on an annual scale. Facts on the table – without unnecessary talk.