Technical Support
Krzysztof Nowak
Masters every error in the booking system
Krzysztof joined Mazury Streamline Experts in March 2022. Since then, he has closed exactly 143 technical reports from guesthouse owners around Lake Czos. He knows every cable and every error that can jump out in the system in the middle of a Saturday shift when the restaurant is bursting at the seams. It simply works when Krzysztof takes over the configuration.
With us, you won't hear difficult technical words from him that no one understands. Instead of talking about cloud architecture, he simply sets up waiter tablets so that orders drop into the kitchen without delay. Facts on the table: if you have a connection problem, Krzysztof usually reacts within 3.5 business hours. No fluff and waiting on the hotline.
No time to waste on Excel errors, which is why Krzysztof specializes in moving old customer bases to the new system. He has already done it for 27 local facilities in Mrągowo and Piecki. He makes sure that no name or phone number is lost when moving data. Proven in Masuria – his methods work even in old buildings with thick walls, where the Wi-Fi signal always caused problems.
- Equipment installation and testing directly at the client's.
- Creating simple operating instructions for new employees.
- Protecting data against power outages (frequent during storms).
- Optimizing the loading time of the booking schedule.
Privately, Krzysztof spends every free moment on the water. He claims that the best ideas for simplifying the interface for waiters come to him while steering a boat in a strong wind. Sometimes he's stubborn when he sees someone using outdated methods, but he does it only so you can finish work faster and go for coffee too.
Sometimes he's painfully honest – if your old router is only fit for disposal, he'll tell you straight to your face. Thanks to this, our clients don't lose money patching something that will go down in a week anyway.