CRM system for hotels and guesthouses
No more scribbling in a paper calendar
Many guesthouse owners in Mrągowo and the surrounding area still keep bookings in a notebook. This breeds errors, especially when the phone rings while cleaning rooms. A moment of inattention is enough to book two families for the same date. Our CRM system eliminates this stress. You see the schedule of all 12 or 24 rooms on one tablet or computer screen. Facts on the table: since we implemented this with 38 local hosts, the number of mistakes has dropped to zero. It simply works and allows you to avoid shame in front of guests who have traveled from afar.
Automatic confirmations for guests
Instead of sending SMS with account number and access map to each client individually, the system does it for you. At the moment of clicking the booking, the guest receives a clean, readable e-mail with all details. No time to waste on Excel errors or manual re-typing of data. The system remembers the deposit payment deadline and sends a reminder itself after 3 days. Thanks to this, your inbox is empty, and you have time for coffee on Lake Czos instead of hanging on the phone.
Fast implementation without computer jargon
We are not a corporation from Warsaw. We operate here, in Mrągowo on Kajki Street. We come to the site, check how you currently collect orders and set everything up for your facility. The whole process usually takes 9 business days. You don't have to know technology. We show you where to click to check in a guest and how to check how much you earned in the last month. Our solutions are proven in Masuria, where the season can be short and intense, so every saved minute is worth its weight in gold.
- Preview of all rooms on one colorful schedule
- Automatic sending of account number and facility regulations
- Database of regular guests with the history of their stays and preferences
- Profit reports generated with one click
How much time will you realistically gain?
Our measurements from 47 active clients show that the average time saving is 11.4 hours per week. That's almost a day and a half of work that you wasted on replying to the same questions and checking payments in the bank. The system connects to your account and marks paid bookings. Sometimes implementation pays for itself after the first strong weekend in July. If you are looking for a way to organize your business before the next season, this is the simplest path.
Heads-up: We don't take every job. If you only have one room to rent, the system might be too big for you. But if you manage a facility of over 6 rooms, you will feel the difference after the first week. Straight to the point – it's a tool for work, not a toy.